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Contact

📞 +1 (727) 777-61-82 📧 support@makebox.ai

Support

We’re here to help you succeed with white‑label GoHighLevel and AI agents.

Submit a request

Average first response time: under 4 business hours. Urgent production incidents — asap.

Or email us directly

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Response times & SLA

Critical
ASAP (1–2h)

Production outage, payments down, data loss risk.

High
Same business day

Severe degradation, core function broken, urgent client impact.

Normal
< 24h

Non‑blocking issues, configuration, guidance.

Low
2–3 days

Requests, UX polish, roadmap ideas.

FAQ

Do you offer white‑label support?

Yes. We can respond under your brand/domain/email for your clients if required by contract.

What’s included in onboarding?

Snapshot provisioning, GHL pipelines, triggers, AI agent setup, verification, training and handover.

What are your support hours?

Business hours: Mon–Fri 9:00–18:00 (local). Critical incidents — 24/7 best effort.

How can I escalate?

Email subject with [CRITICAL], include workspace, logs and timeline. You can also call our line.

Do you provide refunds?

Yes, 30‑day money‑back guarantee if the system doesn’t work as promised.